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JEFF
UTHOFF
Executive
Vice President - Asia
ICT Marketing Services

Jeff has spent over 20 years in the contact center space, primarily in executive operations roles, but has also enjoyed responsibility for Sales Management and Client Relationship leadership.
As EVP, Solutions & Strategy-Asia, based in Manila, Jeff is responsible for exploring new Asian markets & relationships, driving business development efforts, serving as Executive Sponsor for existing clients supported from the Philippines locations and providing operations/start up overlay support.
Prior to recently moving into this new role, Jeff was the Divisional Executive, Commercial & Telco Markets, providing leadership for over 7000 reps in the US, Canada, Philippines, Costa Rico and Mexico.
Jeff has been involved in the Philippines, dating back to 2001 when he explored this market as a possible solution for Gateway Computers.
Over his career, Jeff has worked for several outsourcing organizations including APAC Customer Services, I-Sky and DecisionOne Corporation. He also worked for Gateway Computers, where he managed award winning Technical Support, Customer Care & Outsourcer Relationships. Jeff was with Walmart.com where he was responsible for call center strategy and outsourcer relationships.
Jeff has lead outbound/inbound operations, technical support, customer care, back office, collections and sales management. He holds a Bachelor of Arts degree in Business from Luther College in Decorah, Iowa.
Jeff is a dynamic speaker that has spoken at numerous events over the years on topics including Global Relationships, Selecting an Outsource Partner, Operational Excellence, Creating a Culture/Reducing Attrition and Building Powerful Leaders.
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